TIME MANAGEMENT, ASSERTIVENESS & TRUST
Yes, these all fit together nicely. Here's how: time management is essentially an exercise in assertiveness, and being timely builds trust.
For example, take Fred Friendly, the nicest CEO you'd ever want to meet. He always has time to visit with employees, friends, and family during the workday.
Needless to say he is well loved. This is especially true for his employees, who are extremely loyal to him because they feel cared about. Fred knows that employees feeling cared about is the #1 predictor of leadership success, and he just plain enjoys visiting with people anyhow.
However, Fred can't seem to get the financial and other results he wants for his business. He often misses business deadlines and is late for appointments with internal and external customers. He's sure that people will forgive him for his tardiness since he's so darned friendly and so much fun to be around.
But hold on there, cowboy. Many folks see him as an affable guy who hasn't taken charge of his priorities, and therefore his business.
Also, it's pretty annoying when someone is consistently late and behaves as if your time isn't as important as theirs, isn't it? And the kicker is that there's always a great excuse or a funny story to account for being late once again. Like that makes it okay to be inconsiderate and disrespectful yet another time...
Let's work backwards. Trust has two parts:
Doing what you say you'll do
Being considerate/caring about the other person
Being consistently late for agreed-upon deadlines and appointments violates both these principles.
Time management has two parts:
Setting realistic goals
Being assertive by saying "no" to non-goal-related people and activities so you have time to achieve these goals
One of the ancient philosophers said, "I don't know the key to success, but the key to failure is trying to please everybody" High-performance habits
1. Set realistic, achievable goals rather than pie-in-the-sky wish lists. 2. Be trustworthy; keep your commitments, and do what you say you'll do. 3. Say "no" to those people and activities that aren't aligned with your most important goals.
Copyright Terry "Doc" Dockery, Ph.D. All rights reserved.