Terry DockeryMay 11, 20052 minLEADERSHIP IS:Susan was feeling overwhelmed. She was relatively new to her leadership position, and she desperately wanted to be successful in her new...
Terry DockeryApr 4, 20052 minGIVING FEEDBACKThe angry supervisor scowled in the weekly staff meeting and vehemently vented his long held frustrations at his team. “You guys are...
Terry DockeryMar 3, 20053 minTHE “I” IN TEAMBob didn’t understand what had just happened. His supervisor had given him the feedback that his team was not performing up to...
Terry DockeryFeb 1, 20052 minCHANGING ORGANIZATIONAL CULTUREIt was Friday afternoon, and the Vice President of Marketing sat talking with the Vice President of Manufacturing in his office. “You...